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180 Ways to Walk the Recognition Talk
(The "How To" Handbook for Everyone)

by Eric Harvey

Some people call it "positive reinforcement." Others, a "motivational strategy." Still others label it "Common courtesy" - a sign of appreciation. But most folks refer to it as "Recognition." And it's one of the biggest unkept secrets in business today!
  • Why an "unkept secret"? Well, there's certainly no shortage of research and expert opinion on the positive impacts of recognition in the workplace. Fact is, recognition fosters job satisfaction, builds self-esteem, and reinforces desired performance. It supports quality, strengthens trust and loyalty, and helps shape a "magnetic" culture that attracts and keeps the very best people, yet, despite these widely accepted and well-documented benefits, far too many recognition opportunities are being missed in far too many organizations, every day. And chances are you're both a victim of and contributor to this reality.
Here's a short, two-question survey that you'll probably be able to answer without investing much think time:
  1. Ever feel unappreciated or under recognized for the good work you do?
  2. Ever miss opportunities to recognize the people you work with (direct reports, peers, AND bosses) for the good work that they do?

If you're like most folks, there's a good chance your two answers were DUH! and OOPS! Of course, all of us occasionally feel taken for granted. We know firsthand how lousy that feels. And when we fail to give the recognition our co-workers desire, we pass along that same lousy feeling. We do it not because we're bad people, but because we're human...and we sometimes lose sight of what's truly important. but we all have an opportunity to change that. For more information on this inspiring book and others like it, connect to walk the talk website at www.walkthetalk.com.

Eric Harvey is an internationally known author, consultant, educator, and speaker in the areas of values-based business practices and organizational change.

Monthly Newsletter
July 24, 2000



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